THE FRIENDLY BITS
About Us
Classy Bird is a small family run Fashion accessories business.
After running a successful retail Fashion accessories shop in Ferndown in Dorset for over 6 years we decided to start Classy Bird, an online shop.
We also host shopping evenings/events to showcase the range of Handbags, Scarves, Pashminas and other Accessories as well as attending local Craft Fairs and the like around the Dorset and Hampshire area. Upcoming events will be posted on our Events page as well as on our Social Media so be sure to follows us on Facebook, Instagram and TikTok!
Fast dispatch on all in stock items.
Free shipping on orders over £50!
Shop with confidence.
CONTACT US
We love hearing from you.....no, we really do whether it's positive or a criticism!
Every message helps us to be better!
You can contact us by filling in the contact form.
We aim to get back to you within one working day......Pinky promise!
THE USEFUL BITS
Delivery
Orders over £50: Free - UK Standard Delivery via ROYAL MAIL Tracked.
Orders under £50: (Chargeable at checkout) - UK Standard Delivery via ROYAL MAIL Tracked.
Please allow 1-2 business days for processing your order.
FAQs
Do you provide International delivery?
At this time deliveries are to mainland UK only.
How do I return an item?
Use the contact form or email us at info@classybird.co.uk to arrange a return.
What is your returns policy?
Sale items are non returnable. For anything else, we offer a 14 day money back guarantee if for any reason you are not satisfied with your purchase. To return your purchase you must inform us via email within 14 days of receiving your goods. Your item must be sealed in the packaging and in a saleable condition. If the item shows signs of wear or the tags have been removed for any reason we will not process your refund. Refunds excluding any initial postage costs will be processed within 14 days of receipt of goods.
How do I track my order?
Once your order has been processed you will receive a Confirmation email informing you of 'Dispatch' together with your 'Tracking number'
How can I contact your couriers?
We recommend using your 'Tracking number' stated in your Confirmation email
What are your delivery options?
Our default method is ROYAL MAIL Tracked.
Alternatively, collection by appointment is possible.
We are based in Ringwood, Hampshire.